05-28-2025 02:22 PM - edited 05-28-2025 02:24 PM
I have a customer who would like a main menu option to transfer out to multiple phones lines. Is this possible using the Label node in the Script Editor?
PCCE ver. 12.5
Solved! Go to Solution.
05-28-2025 02:30 PM
Not natively. Maybe to a hunt group or use Twilio to do the dialing for you. Ultimately, you need something else to place the calls
david
05-28-2025 02:30 PM
05-28-2025 05:48 PM
Can you give a little more detail of what you mean? Like you want the menu to be able to transfer to different numbers at different times of day, for instance?
Or that you want it to somehow conference people?
06-02-2025 09:36 AM
Hello @bill.king1 I was looking to have a menu option that could transfer to different numbers at once within the label transfer node.
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