Issue with GW XML, CVP and SIP Phone

[Luis Enrique Perez Trujillo]

Hi, when test the script via SIP Phone LinPhone only hear Sorry, We experience difficulties

I have a UCCE Packaged 10.5; I made a script with Call Studio very simple; only play Hello World with TTS in the Item 1 in Audio options.

The validate and deploy was successful. So I upload the holamundo.zip to CVP OAMP via VXML Applications and iwas successful also.

The configuration in the gateway XML is:

application
 service new-call flash:bootstrap.vxml
 !
 service survivability flash:survivability.tcl
 !
 service holamundo flash:CVPSelfService.tcl
  param CVPPrimaryVXMLServer 10.10.5.114
  param CVPBackupVXMLServer 10.10.5.114
  param CVPSelfService-port 7000
  param CVPSelfService-app holamundo

And the dial-peer is:

dial-peer voice 1000 voip
 session protocol sipv2
 session transport tcp
 incoming called-number .
 codec g711ulaw
 no vad
!

The application that performed the test is LinPhone where I listen sorry, we experience ......

I can debug thje script in Call Studio and was functionality correct; also verify with status.batch file and the application show Session Ending for holamundo application.

Any ideas for fix the problem?

Thanks so much.

[Chintan Gajjar]

Hi,

What's the Call flow? i see you are missing couple of configuration on Voice /VXML gateway.

[Luis Enrique Perez Trujillo]

Hi Chintan, after review debug in the server we can see

10.10.5.114.1465419075758.33.holamundo,06/08/2016 14:51:15.805,A VoiceXML error occurred of type "error.com.cisco.media.resource.unavailable.tts"
10.10.5.114.1465419075758.33.holamundo,06/08/2016 14:51:15.805,An error has occurred.

The flow is SIP Phone --->VGXML---->CVP 1B ----> ICM------> CUCM -------->

Although only for this test We need play the audio for TTS in the object Audio.

[Chintan Gajjar]

is the log file from VXML servers application log? which TTS engine you are using?

[Luis Enrique Perez Trujillo]

Sorry Chintan, the issue was resolved when I put the path in the Audio Element studio. Regards...