10-03-2022 09:34 PM
Need some json example desktop layout file, which will have a Button at Agent Desktop when new call came, on button click javascript code executed & also pass caller ANI to javascript code to call IMI inbound SMS webhook.
10-04-2022 08:45 AM
Have you found the sample apps? I'm sure they have almost this exact code for you.
10-04-2022 02:58 PM
Hi,
I couldn't find the example; can you please share here?
Thanks in advance.
10-07-2022 02:31 PM - edited 10-07-2022 02:32 PM
Hi @DimpleSaggi04773 we have some samples posted here.
Please refer to the variants of type - Desktop Layout + JavaScript SDK
Note: Every Sample and Readme.md file has a Vidcast video accompanying the sample so that would be the quickest way to see a demo and explore capabilities.
https://github.com/CiscoDevNet/webex-contact-center-api-samples#using-the-api-samples
There are many such widgets here - including call control, iFrame based, etc
It also points to the Widget starter that has some information.
Please try to make the widgets work locally to explore their functionality.
We will try to post some layout and widget 101 for partners on customization soon.
Thanks & Regards,
Arunabh.
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