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MAXIMUM OF QUEUEING PORTS IN IVR 2.2(2)

alicia.vega
Level 1
Level 1

I would like to know if in old versions of IVR (2.2.x) there is any limitation on queueing ports that can be created.

In versions 3.1 and 3.5, as far as I know, you purchase IVR ports and this value appears in configuration (Subsystems - Cisco Media - Number of licensed IVR Ports). But in older version, can I create all the ports I want without paying for any of them?

Thanks!

1 Reply 1

smalkeric
Level 6
Level 6

I guess, it should be possible. May be you can check for the information in the following document.

Release Notes for Cisco Customer Response Applications 2.2(2)

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_release_note09186a00800f0e14.html