MDS Time Delivery Queue size is increasing

[Irfan Tariq Javed]

Hello Everyone

We are using ICM 8.5.3 , I am getting this message in Event Viewer of Rogger A & Rogger B servers.

Computer:      LHRRGRA.ef.UCCE

Description:

MDS Time Delivery Queue size is increasing, current size is 5525, but will continue to send messages.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Cisco Systems, Inc. ICM" />

    <EventID Qualifiers="41220">32810</EventID>

    <Level>3</Level>

    <Task>4</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2012-06-08T06:12:08.000000000Z" />

    <EventRecordID>127461</EventRecordID>

    <Channel>Application</Channel>

    <Computer>LHRRGRA.ef.UCCE</Computer>

    <Security />

  </System>

  <EventData>

    <Data>5525</Data>

    <Binary>06010000000000003D9030012A8004A160975AA23D45CD0114000000010041006D6473004C485243444352475241003535323500</Binary>

  </EventData>

</Event>

Anyone knowns why getting this.

Regards

Irfan Tariq

[Kris Lambrechts]

The MDS processes on these Routers are unable to communicate quickly enough over their private connection.

You''ll want to check the network connectivity, QoS configuration, link speed, congestion, .... Also be sure to follow this document letter by letter :

http://docwiki.cisco.com/wiki/Contact_Center_Networking:_Offload,_Receive_Side_Scaling_and_Chimney

Cheers,

Kris

[Irfan Tariq Javed]

Hi Kris

Thank you for your reply , We have already applied TCP Chimney values in registery but not on NIC Cards. Now going to apply on NIC Cards & will share results with you .

Regards

Irfan Tariq

[Irfan Tariq Javed]

Issue happened when there is delay on network between public links of side A and Side B . Otherwise it is stable

[mikram]

Looks like network congestion issue, is QOS is enabled between SideA and Side B.

[nikhil.kumar50@wipro.com]

Hi All,

We have the same issue and raised a TAC .

Tac informed the delay in communication between the Two sides . Such issue can occur when there is high trace level ,network delay. 

We have observed high trace level for multiple process on rogger server