Irfan Tariq Javed
Level 1
Level 1
Member since ‎12-16-2008

User Statistics

  • 131 Posts
  • 9 Solutions
  • 136 Helpful votes Given
  • 66 Helpful votes Received
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HelloHow Dialer detects "No Dial Tone" is there any algo " . We are using SIP dialer .Is it when all dialer ports are busy RegardsIrfan Tariq
HI I havae one issue regarding codec negotiation , Customer dials in listen IVR call transfer to Agent 1 (Whose phone is on G711) Agent 1 transfer call back IVR using Blind Transfer Call goes back to IVR & Customer again press 0 to go back to new age...
Hello everyoneWe have one customer who is running ICM 8.0.3 on windows 2003 SP2 now Customer wants to upgrade ICM to version 8.5.3, upgrading from 8.0.3 to 8.5.x is just a patch . My question is when we upgrade from 8.0.3 to 8.5.3 do we have to upgra...
Hello EveryoneWe are using ICM 8.5.3 , I am getting this message in Event Viewer of Rogger A & Rogger B servers.Computer:      LHRRGRA.ef.UCCEDescription:MDS Time Delivery Queue size is increasing, current size is 5525, but will continue to send mess...
Hi AllWhen some agents out of 100 try to login on CAD their CAD Client crashes & after two three retries they are able to login after that it works fine , I check CTIOS server logs & found following errors.UCCE 8.0.3CTIOS 8.0.3CAD 8.0.1a08:04:19:110 ...
Community Statistics
Member Since ‎12-16-2008 11:51 PM
Date Last Visited ‎12-02-2019 10:32 PM
Posts 131
Total Helpful Votes Received 65