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Irfan Tariq Javed
‎12-02-2019
Beginner
Expertise: Cisco IPCC Express Cisco IPCC Enterprise Cisco IPCC Hosted Cisco CVP 3.x Cisco CVP 4.x Cisco CVP 7.x UCCMP Support Tool 2.x EIM/WIM ICM Scripting VXML Scripting CAD 7.x CTIOS IPIVR Gateway/Gatekeeper
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CCP Member
1 Accepted Solution
5 Accepted Solution
30 Helpful Vote
10 Helpful Vote
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Member since ‎12-16-2008
131
Posts
65
Helpful
9
Solutions

UCS 240 M3 with SAN

Created by in Contact Center
09-15-2014
09-15-2014
Hello Everyone One of our clients wants to convert its running UCS240 M3 to Boot from SAN arch . My ...

No Dial Tone on SIP Dialer

Created by in Contact Center
11-20-2012
11-20-2012
HelloHow Dialer detects "No Dial Tone" is there any algo " . We are using SIP dialer .Is it when all...

Upgrade from ICM 8.0.3 to ICM 8.5.3

Created by in Contact Center
08-19-2012
08-19-2012
AnwarYes, you have to upgrade CAD to 8.5.2a . Don't forget to upgrade to 8.5.2a as it has less bugs ...

Codec Negotiation for Agents

Created by in Contact Center
07-30-2012
07-30-2012
Both are on same LAN , but I have divided them by using different device pools Agent-1 is in Default...

Codec Negotiation for Agents

Created by in Contact Center
07-27-2012
07-27-2012
HI I havae one issue regarding codec negotiation , Customer dials in listen IVR call transfer to Age...

CTI OS can't transfer call

Created by in Contact Center
07-27-2012
07-27-2012
Issue solved by using DNP in ICM (enable Network transfer on CCM PG) then create a route pattern of ...

MDS Time Delivery Queue size is increasing

Created by in Contact Center
07-27-2012
07-27-2012
Issue happened when there is delay on network between public links of side A and Side B . Otherwise ...

Upgrade from ICM 8.0.3 to ICM 8.5.3

Created by in Contact Center
07-27-2012
07-27-2012
Thanks Amer , tested in LAB working fine . Cisco Documentation is very confusing in this regards.

Re: CVP 9.0(1) New features and changes

Created by in Collaboration, Voice and Video Documents
07-18-2012
07-18-2012
Dear amirThank you for sharing such informative points on CVP 9.0 . RegardsIrfan Tariq

Upgrade from ICM 8.0.3 to ICM 8.5.3

Created by in Contact Center
07-09-2012
07-09-2012
Hello everyoneWe have one customer who is running ICM 8.0.3 on windows 2003 SP2 now Customer wants t...

MDS Time Delivery Queue size is increasing

Created by in Contact Center
06-14-2012
06-14-2012
Hi KrisThank you for your reply , We have already applied TCP Chimney values in registery but not on...

passing Call ID to CAD for UCCE

Created by in Contact Center
06-08-2012
06-08-2012
I agree with David , otherwise you can use ECC variable user.mediaid and put that in some Variable a...

MDS Time Delivery Queue size is increasing

Created by in Contact Center
06-08-2012
06-08-2012
Hello EveryoneWe are using ICM 8.5.3 , I am getting this message in Event Viewer of Rogger A & Rogge...

Error: DeviceUnregistered Reason Code 8

Created by in IP Telephony and Phones
06-07-2012
06-07-2012
hi We are using Call Manager 8.5.1 SU4 and IP Communicator 8.6.1.13 we are facing this issue at very...

ErrMsg:Error [10150] Agent is already logged in

Created by in Contact Center
05-29-2012
05-29-2012
Dear AllIssue was not solved by ES11 as Cisco informed us that there is only two ES released for thi...
Public Statistics
Date Registered ‎12-16-2008 11:51 PM
Date Last Visited ‎12-02-2019 10:32 PM
Total Messages Posted 131
Total Helpful Votes Received 65
Helpful Votes Given To