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Beginner

Media Routing Domain MRD messages documentation

Hello,

Where can I find documentation about GED188 media/task messages such as MEDIA_LOGIN_REQ?

I can't find the format of these messages in the GED188 doc v16 I have.

Thanks,

Donald

1 ACCEPTED SOLUTION

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Frequent Contributor

GED-188 does not contain MR (Media Routing) messages. MR and ARM are closed protocols and not published to partners or customers.

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3 REPLIES 3
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Frequent Contributor

GED-188 does not contain MR (Media Routing) messages. MR and ARM are closed protocols and not published to partners or customers.

View solution in original post

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Thanks for your answer David, is there any way to track the state of an agent using Cisco Interaction Manager in real-time ? (through GED188 or other)

Donald

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Frequent Contributor

No, unfortunately there is no public API or protocol for EIM/WIM.