10-31-2017 08:27 AM
Hi,
We have another issue, when call comes, we observed the welcome greeting message is truncated some part. Its not happening always.
What could be the issue?
Thanks,
11-05-2017 06:31 PM
seems like an issue with the audio file itself. can you test any other file? does it happen with any other audio file?
11-06-2017 02:55 AM
is it happening with first prompt only? is it with VVB or with VXML Gateway?
09-14-2018 11:24 PM
It is happening for the first prompt only once we dial TFN.
09-17-2018 06:43 AM
We had same issue for first time and restart of VXML GW fixed the problem.
09-17-2018 10:37 AM
we are doing Tech refresh we did refresh couple times when we point TFN's.
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