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Gaurav Purohit
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Beginner
Member since ‎12-09-2010
‎10-28-2020
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  • 66 Posts
  • 3 Solutions
  • 5 Helpful votes Given
  • 6 Helpful votes Received
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User Activity

LUA script to modify privacy inbound invite

04-03-2017
Hi,I'm struggling to get my LUA script to work. The RightFax server on other end does not allow SIP parameters to be altered and sends a basic invite with no privacy option. I'd like to alter my inbound invites to add P-Asserted-ID and alter From fie...

CAD-information presented to Agent to be copied

05-07-2013
Hello Everyone,I was wondering if there is a way for Agents to be able to copy the information presented on their CAD? Some kind of registry entry so that the information field is allowed to copy. We are taking some user input while they are in queue...

Intermitting call Drop when transferred from CUC

11-19-2012
I am having a weird issue where about 40% of EXTERNAL (internal work fine as per customer) calls get dropped when CUC tries to transfer them to a user, Hunt Pilot or External party. This happens both after hours and business hours, so i dont think it...

CUC integration issue

08-22-2012
Hello,I am strugling to get the MWI indicator to work across SIP for a new cluster. The setup is as follows:Additionally, this is how the IPTel servers are configured:CUC Cluster (2 servers)--->SIP Trunk ------>to Older CUCM Cluster (2 Servers); MWI ...

Cisco SIP phone for UCCX Agent

03-02-2011
I have a User who recently changed the phone handset to a Cisco 9951 SIP only phone. Although I have this phone added to RMJTAPI Application user, the Agent is not able to login to Supervisor console. Please help.Thank you
Community Statistics
Member Since ‎12-09-2010 06:56 PM
Date Last Visited ‎10-28-2020 07:23 AM
Posts 66
Total Helpful Votes Received 6
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