Multiple DN pointing to a single script

[iptuser55]

Normally if there are multiple DN's pointing to a single script such as  different DDI coming from different countries  or maybe different companies using the same script  , I would create a dial-peer for each one in my gw and then assign each dn  to the script in icm  or if it was internal and for what ever reason  we used CTI l RP then again I would assign different CTI RP for each dn?

The reason for me is so that report on each dial number which points to script and better control 

My company is thinking of using translation patterns for each internal DN/DDI point them to a single CTI RP and then assign  the single CTI RP DN on ICM the script, so many dn point to a single CTI RP which points to a single script 

Is their thinking  a good idea, how would we report on the original Dial number before it is translated to the CTI RP  how would we pick up the original  calling ID

Thanks 

[Ayodeji Okanlawon · Accepted solution]

Having different DN along with corresponding call types in ICM helps you report much better. This I believe is the standard and recommended approach.

Using a single CTI route point means that you loose the ability to run reports based on the dialled number from ICM's perspective. Of course you can use CUCM CDRs but that depends on one if you are using this functionality. It is not as good as ICM's reporting

[iptuser55]

Thanks , that's my thinking as well