08-05-2024 08:08 AM
Hello Experts -
I have a requirement where, there is an external tool, and they would like to call an API to get the agent details for the specific PQs.
(basically they need Agent details to assign some task separately based on the PQ that is assigned)
does this work on WxCCE platform.
any help would be greatly appreciated.
Kavle
08-05-2024 09:33 AM
08-06-2024 12:39 AM - edited 08-06-2024 12:39 AM
Remember that WxCCE is basicly just an CCE in the cloud
You can see the API's for WxCCE here :
Webex CCE Administration Portal API Guide (cisco.com)
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