Not able to find email and chat default gadget in finesse ver 11.0.1

[Ramamoorthy Shanmugam]

Dear All,

Finesse ver 11.0.1 will support cisco EIM WIM default gadget or not ?

I can able to find UCCX not in UCCE . Please advise where we can find the default gadget for email and chat link.

[bill.king1]

Check out the Deployment guide, it provides the steps there.

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_1102/Maintenance/guide/cisco_im1102_cce_deploymentguide.pdf