09-27-2016 08:36 AM - edited 03-14-2019 04:35 PM
Dear All,
Finesse ver 11.0.1 will support cisco EIM WIM default gadget or not ?
I can able to find UCCX not in UCCE . Please advise where we can find the default gadget for email and chat link.
09-28-2016 08:04 AM
Check out the Deployment guide, it provides the steps there.
http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/cisco_interaction_manager/cim_1102/Maintenance/guide/cisco_im1102_cce_deploymentguide.pdf
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