cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2025
Views
5
Helpful
1
Replies

not able to login into UCCX after change CUCM IP

anis_cisco
Level 1
Level 1

Hi all,

I m facing issue in logining into UCCX.

Initially i did the installation & integration with cucm it was working fine.

For some reason i changed the IP Address of my cucm.

Now as i try to login into uccx its giving me error (with same user id & password which i used initially) its giving me following error !!

AXL Server not found. Please check the Cisco AXL Web Service on Unified CM. Please use the browsers back button to go back to the login page.

I check AXL Web Service on CUCM its working..

I tried with default user id & pass = Administrator/ciscoicisco but still same msg .

Can any body help me how can i get login ...

Regards,

1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

What versions of software?

Aaron

See if you have a command like this on the CLI:

set uccx provider ip axl 10.78.14.140

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!