OUTBOUND: AccountNumber Type Issue

[Irfan Tariq Javed]

One of my customer is having issue with Outbound dialer . When ever AccountNumber is set more than 8 digits dialer stops dialing the customer numbers . after troubleshooting I found that AccountNumber type by default is Char where as in different outbound guides it is mentioned Varchar & I have even checked with other customers they all have AccountNumber type VARCHAR. (AccountNumber is a built-in Field in import rule explorer)

I think it is some sort of a bug & because of this dialer is behaving abnormal.

can anyone please help me out

version used is ICM 7.2.1

[david.macias]

If you think it's a bug and it sounds like it probably is, you should open a TAC case.  When dealing with possible bugs going through TAC who will search their bug database or reach out to the DE is the fastest way.

david