Outbound campaign operational task

[valiegenus]

Dears,

i have UCCE 7.2.7 .

i mainly need to know how to flush particular outbound campaign contact list and how to monitor the dialing lists status (which number dialed or not yet ,that curently in progress . are there useful utilities for Outbound option  that help me in manage and administrations.?

And is there a way that enable the supervisor to flush the campaing without refering to me as system admin,?

thanks

[valiegenus]

dears,

are there any ideas in this regards

thnx

[david.macias]

You will need some sort of 3rd party tool.  I knoow Austin Logistics and eLoyalty both have a 3rd party tool which integrates with the dialer.  Probably not the answer you were looking for, but that's all I've ever seen.

david