Outbound Reservation Call -- When does it end if the call doesn't connect?

[Luis Yrigoyen]

Hi,
    I understand that a single reservation call might correspond to multiple customer calls.  ICM finds an agent and it will reserve the agent via the reservation call and then call a customer. If a human answers, it is  transferred to the agent. If an answering machine answers or if it is a no answer or invalid number, etc it is not transferred to the agent but routed to the AMD or Abandoned RPs.

Say I'm running a Transfer-to-Agent campaign in PROGRESSIVE_ONLY (1 line per agent, 4 No answer ring limit) with only 1 agent Ready.
So now I feed the dialer 10 numbers to dial so the agent gets reserved and the first call goes out and is a ring-no-answer (it rung 4 times or about 14 seconds) the dialer moves to the next record. 
Let's say that the next 7 calls are ring-no-answers also.

Does this mean the agent is kept reserved for ~98 secs (7 x 14)?
If this is the case, is there a timer that can be set to reduce this?
Does the Abandon Call Limit control this?

I'm running UCCE 7.5(9)

thanks

[collinks2]

Hello David,

Can you give me some clues on how resolve the issue below?

All agents are in same campaign, same team, and same CSQ.

The issue is this:if there is no any connected calls so why the other agent (ready mode) not going to reserved for call.
At least all agents should show the reserved mode incase call not connecting

what could be the cause of this issue?