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chatchavan_u
Beginner

PCCE 11.5 : Network VRU script PM cannot play media

Dear All,

 

I cannot play prompt of Network VRU for PM. I try to debug the logging on VXML gateway and found something about URL for Media server doesn't have the IP address as capture below:

 

Does any one know this issue ?

 

*Oct 26 12:44:25.367: //-1//VXML:/vxml_sub_attrs_proc: Enter
*Oct 26 12:44:25.367: //-1//VXML:/vxml_sub_attrs_proc: Exit
*Oct 26 12:44:25.367: //1502/D4EF25000000/VXML:/vxml_vapp_bgload_from_proc:  
   urlp=http://:7000/CVP/Server?MSG_TYPE=CALL_NEW&CALL_DNIS=77777777771152&CALL_ANI=sip:1001@10.102.81.176:5060&ERROR_CODE=0&RECOVERY_VXML=flash:recovery.vxml&CLIENT_TYPE=IOS&CALL_ID=D4EF25000001000000000092B550660A&CALL_LEGID=D4EF25000001000000000092B550660A-15405578516304@10.102.81.176&CALL_UUI=&VERSION=CVP_11_5_1_0_1_0_349 fetchaudio=NULL delay=0 minimum=0
*Oct 26 12:44:25.367: //1502//HTTPC:/httpc_get_doc: url: http://:7000/CVP/Server?MSG_TYPE=CALL_NEW&CALL_DNIS=77777777771152&CALL_ANI=sip:1001@10.102.81.176:5060&ERROR_CODE=0&RECOVERY_VXML=flash:recovery.vxml&CLIENT_TYPE=IOS&CALL_ID=D4EF25000001000000000092B550660A&CALL_LEGID=D4EF25000001000000000092B550660A-15405578516304@10.102.81.176&CALL_UUI=&VERSION=CVP_11_5_1_0_1_0_349
*Oct 26 12:44:25.367: //1502/D4EF25000000/VXML:/vxml_vapp_bgload:  
   url http://:7000/CVP/Server?MSG_TYPE=CALL_NEW&CALL_DNIS=77777777771152&CALL_ANI=sip:1001@10.102.81.176:5060&ERROR_CODE=0&RECOVERY_VXML=flash:recovery.vxml&CLIENT_TYPE=IOS&CALL_ID=D4EF25000001000000000092B550660A&CALL_LEGID=D4EF25000001000000000092B550660A-15405578516304@10.102.81.176&CALL_UUI=&VERSION=CVP_11_5_1_0_1_0_349 cachable 1 fetchtimeout 7 maxage=-1 maxstale=-1
*Oct 26 12:44:25.367: //1502//AFW_:/vapp_bgload: url=http://:7000/CVP/Server?MSG_TYPE=CALL_NEW&CALL_DNIS=77777777771152&CALL_ANI=sip:1001@10.102.81.176:5060&ERROR_CODE=0&RECOVERY_VXML=flash:recovery.vxml&CLIENT_TYPE=IOS&CALL_ID=D4EF25000001000000000092B550660A&CALL_LEGID=D4EF25000001000000000092B550660A-15405578516304@10.102.81.176&CALL_UUI=&VERSION=CVP_11_5_1_0_1_0_349
*Oct 26 12:44:25.367: //1502//HTTPC:/httpc_get: url length=319
*Oct 26 12:44:25.367: //1502//HTTPC:/httpc_get: url: http://:7000/CVP/Server?MSG_TYPE=CALL_NEW&CALL_DNIS=77777777771152&CALL_ANI=sip:1001@10.102.81.176:5060&ERROR_CODE=0&RECOVERY_VXML=flash:recovery.vxml&CLIENT_TYPE=IOS&CALL_ID=D4EF25000001000000000092B550660A&CALL_LEGID=D4EF25000001000000000092B550660A-15405578516304@10.102.81.176&CALL_UUI=&VERSION=CVP_11_5_1_0_1_0_349
*Oct 26 12:44:25.367: //1502//HTTPC:/httpc_send_ev: event sent to HTTP Client:
*Oct 26 12:44:25.367:     method (GET), url (http://:7000/CVP/Server?MSG_TYPE=CALL_NEW&CALL_DNIS=77777777771152&CALL_ANI=sip:1001@10.102.81.176:5060&ERROR_CODE=0&RECOVERY_VXML=flash:recovery.vxml&CLIENT_TYPE=IOS&CALL_ID=D4EF25000001000000000092B550660A&CALL_LEGID=D4EF25000001000000000092B550660A-15405578516304@10.102.81.176&CALL_UUI=&VERSION=CVP_11_5_1_0_1_0_349)
*Oct 26 12:44:25.367:     callback (365C26F8), arg1p (233FB774), arg2p (0), sid (0), timeout (7), maxage (-1), maxstale(-1), retries (0)
*Oct 26 12:44:25.367: //1502//AFW_:/vxml_update_cleanup_timer: cleaning timer running 0 fetchtimeout 7
*Oct 26 12:44:25.367: //-1//VXML:/vxml_vapp_bgload: Exit
*Oct 26 12:44:25.367: //-1//VXML:/vxml_vapp_bgload_from_proc: normal_async_load, exit@8319

 

Thank you in advance.

2 REPLIES 2
bill.king1
VIP Engager

You'll probably need to post a picture of your UCCE script for people to give you input on the nodes in it, the logic, etc.

jonathan.salter
Participant

Have you set your media server location in your script?

 

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