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PCCE Lab mode Licensing

lliborio05
Level 1
Level 1

I've installed an PCCE 12.6(2) that is running on evaluation licences rigth now.

When i try to configure the CCE License Settings i have only the option to select License Type - Perpetual ans Usage Mode - Non-Production, this will require to have CCE Dialer Port - NPS, CCE Premium Agent -NPS and CCE Media Kit -NPS licences.

The option for Flex License and  Production is grayed out and i cannot choose them. 

Since i do not have NPS licenses only Flex Production licences is there a way to change this behaviour and to set a Lab mode environment to use Flex Production.

I'm asking this because the Dcloud environments that are running in Lab Mode have configured licenses as Perpetual - Production, even though the production option is grayed out, and the licenses are registered and authorized.

Thanks

Luis Liborio 

 

 

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