We have a customer that his agents currently transfer the answered call, before the call ends, to a trigger inside the UCCX using a gadget configured in Finesse. However, this gadget is not working properly in some browsers.
I would like to know if there is any way to make the automatic transfer of the call (by the script, or in some other way) to this trigger after the call with the agent is ended.
Note: I noticed that UCCX has a feature called Post Call Treatment, but apparently it is not supported for version 10.X.
