11-30-2004 01:58 AM - edited 03-13-2019 10:35 PM
Hi, is there a way to prevent malicious (prank) callers from entering the call center? My client is running CRS 3.1(3) with CallManager 3.3(3)
12-03-2004 01:48 PM
Sure, if you know the ANI (callers number) you could maintain a database or XML file that you could check against and if the ANI matches a number in your DB you could drop the call.
02-07-2006 10:03 AM
So where do you setup the call manager to check this list?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide