I tried to create a new report based in the stored Procedure: sp_common_skill_csq_interval. I am using the default parameters and fields. I have exported the xml file and tried to import in UCCX but receive the error message:
Does anybody know know should be done this ?
Thank you for answered.
Now I am stepped in the Report Definition step using the guide :https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_1106/user/guide/cuic_b_cisco-unified-intelligence-center-report/cuic_b_cisco-unified-intelligence-center-report_chapter_010.html
Do you know if there some documentation step by step how to create customized report, even if you have to copy an existing report and change only a small parameter.
I have same problem, but after create a report definitions using database query (MSSQL), after created the fields, I save the report into the folder custom report. Via CUIC interface access report and dashboard, I have created a new folder name <custom>. I have click in New and select report, using that feature I got to map the report definition folder and select that report created.