06-02-2011 10:43 AM - edited 03-14-2019 08:01 AM
When trying to install Router or Logger from Web Setup I get the following error. I Uninstall/Reinstall but the behavior is the same. Someone with the same issue?
The setup is a pair of PRGR and AW-HDS-DS
I tried with the same disk on the AW server and I can install Router and Logger with no issue.
Here is the output from the websetup.log
An unexpected error has occurred. The component(s) may or may not have been saved properly. Check the log named Websetup.log at \icm\log\ or if you are running an Administration Client at \icm\adminclient\log\ for more information. |
06-06-2011 02:45 AM
Setup is unable to create the AT jobs.
At a guess, your Task Scheduler service in Windows is not running.
Cheers,
Kris
06-06-2011 07:25 AM
It's running on the server under the Local System Account. It is configured as Automatic
Any other ideas?
06-06-2011 09:00 PM
Hi,
I hope you are using admin account and base media for that installation. also you have already completed domain manager too setup.
Regards,
MAR
06-06-2011 10:37 PM
Actually,
We create an account which is from the AD and is member of the Local Administrator Group on each server. Also this account has delegate the Authority on the AD OU for CCE
The wear thing is that I run the process in another machine with the same media disc and it goes flawless and everything get installed with no problem.
I'm using the media Disc from Cisco, And even I've made a local copy and the behavior is the same. I did the usual, uninstall, reinstall, remove, etc without any change.
So I'm afraid it is something to do with OS itself instead of CCE SW.
What do you think?
06-06-2011 11:15 PM
I'd indeed agree the problem is more with the OS.
Try some of the following :
'cmd /C "C:\icm\wicce\ra\bin\purgeold.bat 30"'
'cmd /C "C:\icm\wicce\ra\bin\purgeold.bat 30"' and that runs as 'NT AUTHORITY\SYSTEM'
Cheers,
Kris
10-29-2011 05:14 AM
Hi ,
Could please share that how the issue rwas esolved ?
i got the same error , When run the Webview setup .
Thanks
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