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QM Recording Playback

AhmadmKefaya
Beginner
Beginner

Hi All,

 

I have issue with AQM 10.5, everything is working fine, voice/screen recording yestrday the screen recording stopped and i check that some service is stoped, After i solve it when i access AQM to check the recording and voice once i press on any agent the voice recording working fine but for screen recording i must enter the credential everytime.AQM.png

 

Regards,

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