It really depends and this question is huge, but it really all falls into the whole consulting practice. Personally, the first question I ask is what do you do, how do you do it, and how would you like to change it. Then take it from there.
Hi, Does a WebEx teams space exist that I can join to submit quick questions? (or answer quick questions by others).If yes, how can I join? Regards,Erik Tamminga
Looking to upgrade from 11.0 uccx to 11.6(2) , i assume i on't need to re licence anything. The licence is the file is described as 11.x so i assume not , but just wanted to check
Good afternoon,Strange occurrence happening. We two different agents getting connected to the same caller/customer. We have checked the ext in CUCM, they are different. We have checked the ICM configs, different. We have listened to the call r...
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