Queued call goes to two 7965 phones simultaneously

[fmitech01]

Hi,

First time submitting a question to this forum, and new user to the Contact Center.

Problem:

Twice this week we have had a call in queue ring two phones simultaneously.  Has anyone else experienced this issue?

Thanks,

Dan

[Jameson Gagnepain]

We've had occasional issues with this in the past on UCCE 7.5 with 7961s. I think the most likely cause had to do with a bad private-net NIC on one of our PGs... we had all sorts of strange behavior before getting that NIC replaced.

What kind of system are you running?

-Jameson