Recordings are not getting Purged in MediaSense

[durraze khan]

Dear All,

I hope you all are in good health, the call records are not getting purged we have set the purging state at 2 days, the Cisco MediaSense Media Service was restarted. Grateful to have a guidance in this regard, if there are anyother settings needed to be changed. The screenshot is attached.

Best Regards,

Durraze Khan 

[derek.andrew]

I think it will only prune recordings when disk space is required for new recordings.

[Arundeep Nagaraj]

Hi Durraze,

The prune policy is AND and not OR. So based on the screenshot when the recordings are 2 days old and there is no disk space, then auto pruning starts.

Hope this helps!

Regards,

Arundeep