07-12-2012 10:37 AM - edited 03-14-2019 10:12 AM
Hello,
My name is Eric and I would like to know how can I see only agent in my team using Reskill facility. Now I can see all the Skill Groups, but I would like to see only the Skill groups that are agents in my team.
I attached a image about it.
07-12-2012 03:00 PM
Not possible, you see only our agents, but you see all skills configured.
david
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