Retrieving NodeID within UCCX Scripting

[aalejo]

Does someone knows how to retrieve NodeID within UCCX Scripting?

Thanks

[Aaron Harrison]

Hi

What are you trying to achieve?

Aaron

[aalejo]

Hi

Trying to save a single record per call on an SQL database and make that record to match the one on the UCCX database.

Regards

[Aaron Harrison · Accepted solution]

I see!

Well... I don't know a way of getting it directly.  Since you are talking SQL I'm assuming you have premium license, and hopefully some java know-how:

What I might try is using System.getenv() or System.getpropery() (once I'd found the name of a suitable property using the methods that return a map of all the properties)  to try and retrieve the hostname - you can then work out the node ID based on what you get from that (admittedly by coding it into the script - e.g. UCCXA=node2, UCCXB=node1 or whatever). Just an idea really; I can get the hostname of my laptop in this way, but the set of properties may be different on the Linux OS and I don't have a server handy.

Regards

Aaron

[aalejo]

Yes, i know how to do it using java. I was looking for a cleaner solution using the contact properties, session properties.

But anyways 5 points for you!

[mserwon]

Since I had to do this I thought I would post it.

nodeID needs to be created as a string

Set nodeID = { String hostname = System.getenv().get("HOSTNAME"); return hostname; }