RTGD for UCCX 7.x

[Chris Drew]

customer was to show some real time stats in a RTGD format "wall board" such as call in queue etc...

[James Hawkins · Accepted solution]

If you want something basic but free check out the "Free of charge wallboard 2.4" post further down the page.

If you want something commercial check out the following options:

http://www.checkmate.com/contact-center-dashboards/

http://www.inovasolutions.com/call-center-reporting/displays/cisco-ucc-express.htm

http://www.vsr2.com/Wallboard.html

Please rate if helpful.