Sample reports for CCX 8.x

[pvarenholt]

Only see reports (sample) for CCX 4.0.

Can anyone provivde sample reports for CCX 8.x or have they not changed since 4.0?

Thanks,

Paul.

[Aaron Harrison]

Hi Paul

They're all over here: http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_user_guide_list.html

Specifically for 8.5 :http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_5/user/guide/CCX_8.5_Sample_Reports.zip

Regards

Aaron

[pvarenholt]

awsome and thanks for the quick reply.

[Aaron Harrison]

Hi

No problem...

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Aaron Harrison

Principal Engineer at Logicalis UK

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[HumanTorch]

5 star response !

I couldn't find the sample reports for CCX 10.x

Cisco should make it easier on the website