Script parameter reporting

[Doug Davidson]

Is there a way through API or any other method to get a report of a particular script parameter for all applications? As an example, all of our scripts have an Afterhournumber parameter, that is a default value, but can be overridden in the App Admin. I would like to see a list of all apps and the configured Afterhournumber.

Thanks,

[Elliot Dierksen]

Not easily to the best of my knowledge. All the applications parameter stuff is in either an XML or BLOB variable in the database. I am sure it is possible to parse that, but it was more trouble than it was worth when I was looking into it.

[Jonathan Schulenberg]

Sure. Use the provisioning API to get the list of applications and their respective IDs. Then use a second API call to get the parameters of each app.

https://developer.cisco.com/docs/contact-center-express/#!get-application-with-script-parameters