I have agents current using cipc however we want to move to Jabber. I have searched and cannot find any directions on how to set up an agent to use Jabber instead with cucm 11.5. Our current version of ccx is 12.01 and we would like to use jabber 12.8.
Thank you Kostia for you response.
I do meet all of the compatibility requirements. I would like to know how to configure cucm and imp to allow jabber as an agent.
I have Jabber set up on both my cell and on Windows 10 laptop just as an regular worker however need to know what to do to make use of Jabber as an agent.