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SoftPhone's Phonebook of the logged-in agents & supervisors

manish.gupta
Level 1
Level 1

HI,

In Cisco CUCM, How can an administrator see SoftPhone's Phonebook of the logged-in agents & supervisors?

Please suggest.

Thanks,

Manish

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

What software? IP Communicator? Personal Communicator? Third-party SIP client? What version?

HI,

It is IPCommunicator 7 and Third party SIP Soft Phones(x-lite).

Thanks,

Manish