cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
764
Views
1
Helpful
6
Replies

Supervisor unable to change Business days in Calendar Management

Supervisor unable to change Business days in Calendar Management.

It says "Date must be a future date." 

 
6 Replies 6

Do you have a screen shot of the error/what they're trying to change it too? Also, what version of UCCX? And has this ever worked for you/this user?

gurunatjtimkencom_0-1675186831307.png

 

I am trying to change the Calendar date for fixed business hours and it gives me this error

 

Hi, so like I mentioned, what version of UCCX? And can you include a picture of exactly what you're trying to change (before the error)?

version : System version: 12.5.1.11002-481

I am trying to uncheck Friday for working day and am getting this error.

SteveK066
Level 1
Level 1

As well as using CCX for adding the holiday for now, if there is a Custom Business Day in the Calendar that will prevent the ability to add a Holiday. After deleting the Custom Business Day, the Holiday can be added with Finesse.