Tag IVR data to TCD

[Ash_Ram]

Hi,
Are there any columns that map the IVR details to a call in Cisco CCE?

[bill.king1]

Not automatically. You can use things like Caller Entered Digits and/or the Peripheral Variables to write that data, but not the options automatically that a caller chose for instance. Otherwise you'd need to use CVP data not UCCE data.