Transcribe Element with a 6+ seconds silence delay

[kbarros]

CVP: 12.6.2
VVB: 12.6.2

*UCCE environment*

I have developed an application to get the callers utterance and be later processed, but with the Virtual Agent / Transcribe Element, it uses Google Speech-To-Text API, I'm getting a 6+ seconds of silence after saying the phrase, for example: Hello, my name is John (3/4 seconds to say) + 6 seconds of the blank silence (I checked that it is the VVB receiving the callers utterance), and ,from a user perspective, it is not very user-friendly, is there any way to mitigate that blank silence? 

The Final Silence parameter is already set to be 1 second.

In advance, thank you

[Quigath]

At the end of your audio test are you pressing # or waiting for the timeout?