CVP: 12.6.2
VVB: 12.6.2
*UCCE environment*
I have developed an application to get the callers utterance and be later processed, but with the Virtual Agent / Transcribe Element, it uses Google Speech-To-Text API, I'm getting a 6+ seconds of silence after saying the phrase, for example: Hello, my name is John (3/4 seconds to say) + 6 seconds of the blank silence (I checked that it is the VVB receiving the callers utterance), and ,from a user perspective, it is not very user-friendly, is there any way to mitigate that blank silence?
![kbarros_0-1719860117230.png kbarros_0-1719860117230.png](https://community.cisco.com/t5/image/serverpage/image-id/222090i1463359BEDCFEF40/image-size/medium?v=v2&px=400)
The Final Silence parameter is already set to be 1 second.
![kbarros_1-1719860175208.png kbarros_1-1719860175208.png](https://community.cisco.com/t5/image/serverpage/image-id/222091iEF380F60095BD97E/image-size/medium?v=v2&px=400)
In advance, thank you