Transfer the calls to voicemail through WxCC script

[rajeshpat]

Hi Team,

I am just looking for a script in WxCC for routing the calls to Voicemail in after hours. 

[Vaijanath Sonvane]

Hi @rajeshpat,

If you are using Webex Calling as your calling platform with voicemail then you can follow below steps:

1. Create a flow variable with type as "string" and value as *55 and extension. *55 is the feature code to directly transfer calls to users voicemail.

2. Add blind transfer step in the flow and associate the flow variable created in step-1

[bill.king1]

Is your concern with the routing, which @Vaijanath Sonvane covered, or the way to determine it is after hours, or something else?