Translation Route to VRU failure

[thomas1]

I'm getting the following message on the Router process window:

TranRoutetoVRU failed. Unable to map route 5010 to a network VRU

I know that 5010 is the service I've selected in the "Trans Route to VRU" node. Any idea what I have configured wrong? What should I check? I can't figure out how I specifically map the "route" to the network VRU. I must be overlooking something.

Thanks,

Thomas

[Riccardo Bua]

Hi Thomas,

usually there is one default Network VRU being defined per installation, do you have one? Seems like you might have an IVR peripheral but no Network VRU defined.

Regards,

Riccardo