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TTS

mymite060708
Level 1
Level 1

I want to set up a demo off ipcc express and TTS, (ok with express) but what does cisco use for its TTS and any useful docs on setting things up?

2 Replies 2

srikrama
Level 1
Level 1

Hi,

IPCC Express integration to MRCP compliant ASR and TTS servers is provided as part of IPCC Express Premium.Tested ASR and TTS vendors are Nuance and Scansoft. ASR and TTS software must be purchased from one of these vendors. Cisco no longer sells ASR and TTS software as an option for IPCC Express.

You can get the documents from Nuance or Scansoft for ASR/TTS.

Regards

Srikanth

I have to read oracle DB from IVr, and announce the currency amount and Dates.

Can I use Nuance or Scansoft TTS with IPCCX?

If I don't have TTS is it possible to announce this to do somehow using IPCCX/CRS scripting? How difficult this is using scripting?I am not a java person?

Thanks