UCCE 12.5 SSO test not working

[amohod]

Hi,

I am trying to setup SSO on UCCE 12.5 and IdS 12.5. I have configured window 2012r2 server as ADFS server by following below guide

https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/200612-Configure-the-Identity-Provider-for-UCCX.html

When I try to test test SSO setup from IdS server, I am gettign following error

An error occurred. Contact your administrator for more information.

 

Please advcie how to resolver this issue.

Thank you

[amohod · Accepted solution]

I fix this using this document

https://knowledge.informatica.com/s/article/513730?language=en_US