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ucce 7.5.8

Hello I need help!

What version of internet explorer supports Webview?

What versions of database support for CTI integrations UCCE?

What are the PC requirements for machines that will support the agents and supervisors of CTI Toolkit.

Thanks

1 Accepted Solution

Accepted Solutions

Gergely Szabo
VIP Alumni
VIP Alumni

Hello Santiago!

Q: What version of internet explorer supports Webview?

A: See the "Hardware and System Software Specification", or, as we know it, the "BOM" for your version. Here:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_5/user/guide/icm75bom.pdf

Q: What versions of database support for CTI integrations UCCE?

A: Can you be more specific? Personally, I can imagine a UCCE CTI system integrated with virtually any database. The question is, how.

Q: What are the PC requirements for machines that will support the agents and supervisors of CTI Toolkit.

A: Again, see the BOM.

By the way, I used the Search functionality of the CCO - it's often helpful.

G.

View solution in original post

1 Reply 1

Gergely Szabo
VIP Alumni
VIP Alumni

Hello Santiago!

Q: What version of internet explorer supports Webview?

A: See the "Hardware and System Software Specification", or, as we know it, the "BOM" for your version. Here:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_5/user/guide/icm75bom.pdf

Q: What versions of database support for CTI integrations UCCE?

A: Can you be more specific? Personally, I can imagine a UCCE CTI system integrated with virtually any database. The question is, how.

Q: What are the PC requirements for machines that will support the agents and supervisors of CTI Toolkit.

A: Again, see the BOM.

By the way, I used the Search functionality of the CCO - it's often helpful.

G.