Solved: UCCE 7.5 - CAD - In which database workflow information is stored?

Nguyen Quang Son · ‎03-23-2011

Hi guys,

I'm wondering in which database the workflow information is stored for CAD agent.

In fact, how does Cisco Desktop Administrator works?

Thank you very much for your attention.

Best Regards,

geoff · ‎03-23-2011

All is stored in the LDAP - Directory Services. The Sync process pulls ICM information from the AW DB and inserts it into the LDAP.

You can see all of the info with a LDAP browser. Download a free LDAP Browser and connect anonymously - you can browse it and see how it is laid out. I have posted instructions on how to access the LDAP before, if you care to search for the post.

Regards,

Geoff

View solution in original post

geoff · ‎03-23-2011

All is stored in the LDAP - Directory Services. The Sync process pulls ICM information from the AW DB and inserts it into the LDAP.

You can see all of the info with a LDAP browser. Download a free LDAP Browser and connect anonymously - you can browse it and see how it is laid out. I have posted instructions on how to access the LDAP before, if you care to search for the post.

Regards,

Geoff

Nguyen Quang Son · ‎03-23-2011

Found it, thank you, Geoff.

For those who also has the same question: https://supportforums.cisco.com/message/3224376#3224376

Best Regards