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UCCE 8.0 ivr campaign

partheeban1
Level 1
Level 1

Hi ,

I am having a UCCE setup 8.0 running in production.

But in outbound setup for ivr campaign, the ivr application is not getting recorded(played) in the

customers voicemailbox after AMD detection.

Can anyone help on this.

1 Reply 1

Gergely Szabo
VIP Alumni
VIP Alumni

Hi,

and when the call does not land in a voicemail box, but is picked up by a phone, do you hear the IVR?

G.