UCCE - Agent Event Detail - Reason Code 40763

[DobleV]

hello everyone!!!! Hope you are well. 

Im trying to understand these reason codes, but in the Database Schema does not say anything about this?

0

28064

40763

9332

Do you know something about this?

Thanks in advanced.

[garthman1 · Accepted solution]

Do you see it configured in Finesse Administration or ICM reason code list?

[DobleV]

@garthmanyou are right, they are into the finesse Administration Server. thank you.