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UCCE - Agent Event Detail - Reason Code 40763

DobleV
Level 1
Level 1

hello everyone!!!! Hope you are well. 

Im trying to understand these reason codes, but in the Database Schema does not say anything about this?

 

0

28064

40763

9332

 

Do you know something about this?

 

Thanks in advanced.

1 Accepted Solution

Accepted Solutions

garthman1
Level 1
Level 1

Do you see it configured in Finesse Administration or ICM reason code list?

View solution in original post

2 Replies 2

garthman1
Level 1
Level 1

Do you see it configured in Finesse Administration or ICM reason code list?

@garthmanyou are right, they are into the finesse Administration Server. thank you.