UCCE call fails at Send to VRU node

[shibinkumaric]

We have upgraded our CVP  to version 11.6 but when we make an inbound  call it is failing on Send to VRU node . Please find a snippet of  logs from VXML GW .

068362: Feb 11 11:13:29.902: processing server rsp msg: msg(B920DE4)URL:http://CVPIP:7000/cvp/VBServlet?MSG_TYPE=PING&CALL_DNIS=110000000000423774&CALL_ANI=sip:XXXXXXXX0000@CVPIP:5063&ERROR_CODE=0&RECOVERY_VXML=flash:recovery.vxml&CLIENT_TYPE=IOS&CALL_ID=07E1BA4E4BEB11EA964658AC78BE7580&CALL_LEGID=07E1BA4E4BEB11EA964658AC78BE7580-158141960940723@CVPIP&CALL_UUI=&VERSION=CVP_11_6_1_0_0_0_329, fd(0):
068363: Feb 11 11:13:29.902: Request msg: GET /cvp/VBServlet?MSG_TYPE=PING&CALL_DNIS=110000000000423774&CALL_ANI=sip:XXXXXXXX0000@CVPIP:5063&ERROR_CODE=0&RECOVERY_VXML=flash:recovery.vxml&CLIENT_TYPE=IOS&CALL_ID=07E1BA4E4BEB11EA964658AC78BE7580&CALL_LEGID=07E1BA4E4BEB11EA964658AC78BE7580-158141960940723@CVPIP&CALL_UUI=&VERSION=CVP_11_6_1_0_0_0_329 HTTP/1.1
068364: Feb 11 11:13:29.902: Message Response Code: 404
068365: Feb 11 11:13:29.902: Message Rsp Decoded Headers:
068366: Feb 11 11:13:29.902: Date:Tue, 11 Feb 2020 11:13:29 GMT
068367: Feb 11 11:13:29.902: Content-Length:0
068368: Feb 11 11:13:29.902: Connection:close
068369: Feb 11 11:13:29.902: headers:
068370: Feb 11 11:13:29.902: HTTP/1.1 404 Not Found
Server: Apache-Coyote/1.1
Content-Length: 0
Date: Tue, 11 Feb 2020 11:13:29 GMT
Connection: close

[elavoie]

Have you updated your Gateway files with 11.6 version?

[bill.king1 · Accepted solution]

You will also have to either reload the gateway and or call the application to make sure the new versions are used.