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UCCE call fails at Send to VRU node

We have upgraded our CVP  to version 11.6 but when we make an inbound  call it is failing on Send to VRU node . Please find a snippet of  logs from VXML GW .

 

068362: Feb 11 11:13:29.902: processing server rsp msg: msg(B920DE4)URL:http://CVPIP:7000/cvp/VBServlet?MSG_TYPE=PING&CALL_DNIS=110000000000423774&CALL_ANI=sip:XXXXXXXX0000@CVPIP:5063&ERROR_CODE=0&RECOVERY_VXML=flash:recovery.vxml&CLIENT_TYPE=IOS&CALL_ID=07E1BA4E4BEB11EA964658AC78BE7580&CALL_LEGID=07E1BA4E4BEB11EA964658AC78BE7580-158141960940723@CVPIP&CALL_UUI=&VERSION=CVP_11_6_1_0_0_0_329, fd(0):
068363: Feb 11 11:13:29.902: Request msg: GET /cvp/VBServlet?MSG_TYPE=PING&CALL_DNIS=110000000000423774&CALL_ANI=sip:XXXXXXXX0000@CVPIP:5063&ERROR_CODE=0&RECOVERY_VXML=flash:recovery.vxml&CLIENT_TYPE=IOS&CALL_ID=07E1BA4E4BEB11EA964658AC78BE7580&CALL_LEGID=07E1BA4E4BEB11EA964658AC78BE7580-158141960940723@CVPIP&CALL_UUI=&VERSION=CVP_11_6_1_0_0_0_329 HTTP/1.1
068364: Feb 11 11:13:29.902: Message Response Code: 404
068365: Feb 11 11:13:29.902: Message Rsp Decoded Headers:
068366: Feb 11 11:13:29.902: Date:Tue, 11 Feb 2020 11:13:29 GMT
068367: Feb 11 11:13:29.902: Content-Length:0
068368: Feb 11 11:13:29.902: Connection:close
068369: Feb 11 11:13:29.902: headers:
068370: Feb 11 11:13:29.902: HTTP/1.1 404 Not Found
Server: Apache-Coyote/1.1
Content-Length: 0
Date: Tue, 11 Feb 2020 11:13:29 GMT
Connection: close

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Re: UCCE call fails at Send to VRU node

You will also have to either reload the gateway and or call the application to make sure the new versions are used.

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2 REPLIES 2
Beginner

Re: UCCE call fails at Send to VRU node

Have you updated your Gateway files with 11.6 version?

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Rising star

Re: UCCE call fails at Send to VRU node

You will also have to either reload the gateway and or call the application to make sure the new versions are used.

View solution in original post

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