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UCCE features vs. UCCX features

Joe.Sarkis1
Level 1
Level 1

I wanted to know if anybody has a slide deck or a link that provides the features for UCCE and for UCCX?

 

I have a customer who is currently on UCCE and they are move to UCCX. They only have 125 agents in their environment and they do not plan on growing to anywhere close to 400.  I am trying to create a slide deck that provides the features for both solutions. I am also looking features for CAD and Finesse. 

3 Replies 3

By the time they come to UCCX there will be no more CAD, so you might as well just stick with everything with Finesse.

 

david

That's true but my customer is still wanting to use CAD as they are familiar with it. You would think that there would be a simple side-by-side slide deck that points out what features you get with CAD and what you get with Finesse. 

 

Joe

Hi Joe

 

This might help you.. CAD vs Finesse