06-07-2016 05:36 AM - edited 03-15-2019 06:19 AM
I'm working on a project to upgrade a customer from UCCE 8.5 to 11.0. Do we need to migrate any UCCE licenses to the new platform? (Already working the the ones for UCM, Unity, CER and CVP).
Thanks
06-07-2016 08:20 AM
Hi,
Yes you need to upgrade 8.5.x license to 10.5 . No need to pay
Send a mail to licensing@cisco.com , they will upgrade your old version license to new.
Mentioned service order number and Contract Information along with that mail.
Ramamoorthy.S
06-07-2016 05:09 PM
Thanks Ramamoorthy!
06-07-2016 08:36 AM
Please share your experience in acquiring the upgraded licenses. I have a project coming up shortly which is similar to yours.
06-07-2016 05:08 PM
Will do
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